24/7 digital concierge for new-build homeowners.

New Home Concierge is a digital companion for homeowners, helping them move in, get set up, and stay supported after handover.

New Home Concierge supports the homeowner journey beyond the point of sale. It helps residents find information, understand next steps, access relevant services, and get help without placing unnecessary pressure on customer support teams.

Key benefits

• • Improve homeowner experience after purchase or move-in
• • Reduce repetitive support queries
• • Help customers settle into their new home faster
• • Provide a single point of guidance and support
• • Extend engagement beyond handover
• • Support developers, property teams, and homeowners

Use cases

• • Move-in guidance
• • Homeowner onboarding
• • Post-handover support
• • Local service guidance
• • Resident communications
• • Customer support deflection

New Home Concierge is delivered by AI Build Group as part of construction AI solutions for developers and property teams — alongside construction CRM delivery contexts such as Prism Interiors where those programmes apply. It is a portfolio product, not a standalone reseller widget.