United Kingdom · OpenAI Enterprise

ChatGPT Enterprise UK

ChatGPT Enterprise is OpenAI's enterprise workspace for organisations that need stronger identity, administration, governance, security and usage controls than standard business plans. For UK organisations, it can be combined with eligible OpenAI Enterprise API usage under an enterprise agreement, subject to eligibility and contract terms.

Written by — Founder & Lead Architect

Reviewed by AI Build Group — Editorial review

Published
Talk to us about ChatGPT EnterpriseAssess your AI readiness

ChatGPT Enterprise and OpenAI Enterprise API

These are two OpenAI products. An organisation may use either or both. Eligible usage may be commercially combined under an Enterprise agreement. The capabilities do not merge into one product.

Workspace

ChatGPT Enterprise

ChatGPT Enterprise is the managed employee workspace. People sign in, work in projects and chats, and administrators control identity, groups, roles and usage. It is not the API.

Platform

OpenAI Enterprise API

The OpenAI Enterprise API is the platform for applications, agents and workflows your organisation builds or integrates. Rate limits, data controls such as ZDR, and usage billing apply to API traffic. They are not ChatGPT workspace settings.

What controls does ChatGPT Enterprise add?

The points below separate workspace administration from API controls. Source links sit next to the OpenAI claims. The support and commercial points are the arrangement available through AI Build.

  • Business data privacy

    OpenAI states that business data from its business products and from the API is not used to train models by default. That default covers ChatGPT Enterprise workspace data and API business data. It is still a product setting and contract topic, so confirm the current terms before you rely on it for a specific workload.

    OpenAI business data

  • Encryption

    OpenAI states that business data is encrypted at rest and in transit. Encryption is a baseline control. It does not, by itself, decide residency, retention or which people inside your organisation can see a workspace or an API project.

    OpenAI business data

  • Enterprise identity controls

    ChatGPT Enterprise administration is built for organisation-scale access. The controls include SSO, SCIM, groups, role-based access controls (RBAC) and central administration, so joiner, mover and leaver events can follow the identity provider rather than a shared owner login.

    Enterprise admin quickstart

  • Usage and governance

    Enterprise administration includes usage analytics, administration controls and governance controls for the workspace. Where the commercial agreement covers API consumption, spend visibility and spend controls apply to that API commitment. Workspace analytics and API spend are related, but they are not the same report.

    Enterprise admin quickstart

  • UK and EU data residency

    Eligible Enterprise and API customers can use regional data residency options, including the United Kingdom and Europe. Exact storage, inference and processing behaviour varies by product, endpoint and capability. A residency choice for one product does not automatically cover every ChatGPT feature or every API endpoint.

    OpenAI data residency in Europe

  • Zero Data Retention

    For qualifying API workloads, Zero Data Retention (ZDR) can be available on supported endpoints and capabilities. ZDR is not universal across every API endpoint, and it is not the same control as the ChatGPT Enterprise workspace retention settings. Confirm the endpoint list in the current API data documentation.

    OpenAI API data controls

  • Tier 5 API access

    The OpenAI Enterprise API can provide Tier 5 access. Tier 5 is OpenAI's highest standard usage tier and comes with increased rate limits. That is a throughput tier, not a promise of a specific latency. Do not treat rate-limit headroom as a contractual latency SLA unless the agreement says so.

    OpenAI API rate limits

  • 24/7 Enterprise support

    The Enterprise proposition available through AI Build includes 24/7 priority Enterprise support, subject to the final agreement. Support scope, response targets and which products they cover are contract terms. They are not a public OpenAI list-price feature to assume from a marketing page.

  • SSO
  • SCIM
  • Groups
  • Role-based access controls
  • Central administration

Enterprise commercial model

The following is the Enterprise commercial arrangement available through AI Build, subject to the final agreement. It is not a public OpenAI list price, and this page does not state a price.

  • Monthly invoicing based on actual API usage.
  • No need to operate solely through prepaid API credits.
  • Usage billed monthly against an annual commitment.
  • Any unused portion of the commitment invoiced at the end of the 12-month term.
  • Eligible ChatGPT Enterprise and API usage can potentially be combined under the same commitment.

Published ChatGPT Business seat prices, for teams that do not need this commitment, stay on the ChatGPT Business pricing page. AI Build's OpenAI SMB Channel Partner work for ChatGPT Business is separate and is described on the OpenAI partner UK page.

Discuss Enterprise pricing

ChatGPT Enterprise vs ChatGPT Business

ChatGPT Business suits many SMEs and teams that need a secure shared workspace, central administration, business data protections and a straightforward rollout. Enterprise becomes more relevant where organisations need SCIM, advanced RBAC, more sophisticated identity controls, enterprise analytics, formal procurement, large deployments, API commitments, data residency, regulated architecture and formal governance.

When Business is enough, and when Enterprise is the question
DecisionChatGPT BusinessChatGPT Enterprise
Typical buyerSME and team rolloutCIO, procurement and security for larger organisations
IdentitySSO and central administrationSSO, SCIM, groups and RBAC
Commercial shapePublished seat pricingAgreement through AI Build, not a public list price
API commitmentNot the Enterprise API commitmentEligible API usage can sit on the same commitment
Compare ChatGPT Business and Enterprise

Who is ChatGPT Enterprise for?

ChatGPT Enterprise is for UK organisations where security, procurement and enterprise architecture have to sign the same decision as the people who will use ChatGPT or the OpenAI API.

Stakeholders

  • CIO
  • CTO
  • IT Director
  • Information Security
  • Data Protection
  • Procurement
  • Finance
  • AI programme leadership
  • Enterprise architecture

Common triggers

  • Hundreds or thousands of users
  • Regulated or sensitive workloads
  • Identity lifecycle management
  • High API volume
  • Formal data residency requirements
  • Large AI agent or application deployments
  • One procurement path for ChatGPT and the API

ChatGPT Enterprise implementation

AI Build implements ChatGPT Enterprise and the OpenAI API around the controls and the commercial agreement, not as a licence handover. The work covers readiness, security, identity, rollout and the application layer.

  • AI readiness assessment
  • Use-case discovery
  • AI governance
  • Security and data architecture
  • Identity and access design
  • SSO and SCIM setup planning
  • Pilot design
  • Controlled rollout
  • Employee training
  • Adoption measurement
  • API architecture
  • Agent and workflow design
  • Usage and cost optimisation

Governance design for the programme sits with AI governance consulting. Before seats or an API commitment are funded, use the AI Maturity Assessment as the baseline for readiness, rollout and the controls you actually need.

Assess your AI readiness before an Enterprise rollout

Questions about ChatGPT Enterprise

What is ChatGPT Enterprise?

ChatGPT Enterprise is OpenAI's managed workspace for organisations that need stronger identity, administration, security and usage controls than ChatGPT Business. It is the employee-facing product. It is separate from the OpenAI Enterprise API, which is the platform for applications, agents and workflows. UK organisations can use either or both, subject to eligibility and contract terms.

What is the difference between ChatGPT Enterprise and ChatGPT Business?

ChatGPT Business suits many UK SMEs and teams that need a secure shared workspace, central administration, business data protections and a straightforward rollout. ChatGPT Enterprise becomes more relevant when an organisation needs SCIM, advanced role-based access, enterprise analytics, formal procurement, large deployments, API commitments, data residency or regulated governance. Compare the plans before you assume scale alone requires Enterprise.

Does OpenAI train on ChatGPT Enterprise data?

OpenAI states that business data from its business products, including ChatGPT Enterprise, and from the API is not used to train models by default. That is a product commitment, not a promise that every optional setting, integration or customer-owned workflow behaves the same way. Confirm the current business-data terms and your contract before you process sensitive information.

Does the OpenAI Enterprise API support Zero Data Retention?

Zero Data Retention can be available for qualifying API workloads on supported endpoints and capabilities. It is not universal across every OpenAI API endpoint. Whether a given request is eligible depends on the endpoint, the feature and the commercial agreement. Treat ZDR as a scoped API control, not as a property of the ChatGPT Enterprise workspace.

Can OpenAI data be kept in the UK or EU?

Eligible Enterprise and API customers can use regional data residency options that include the United Kingdom and Europe. Exact storage, inference and processing behaviour varies by product, endpoint and capability, so a residency choice on one surface does not automatically apply to every ChatGPT or API feature. Confirm the current region matrix with OpenAI for the workloads you intend to run.

How much does ChatGPT Enterprise cost?

OpenAI does not publish a public list price for ChatGPT Enterprise, and AI Build does not invent one. The Enterprise commercial arrangement available through AI Build is agreed case by case and is subject to the final agreement. It is not the same as ChatGPT Business seat pricing. Ask AI Build to discuss Enterprise pricing for your organisation rather than budgeting from a third-party estimate.

How is Enterprise API usage billed?

Under the Enterprise commercial arrangement available through AI Build, API usage can be invoiced monthly against actual consumption, rather than requiring the organisation to operate solely on prepaid API credits. Usage is billed monthly against an annual commitment. Any unused portion of that commitment is invoiced at the end of the 12-month term. These points describe the arrangement AI Build can offer, subject to the final agreement, not a public OpenAI rate card.

Can ChatGPT Enterprise and API usage be combined?

Eligible ChatGPT Enterprise workspace usage and OpenAI Enterprise API usage can potentially be combined under the same annual commitment. That is a commercial arrangement available through AI Build, subject to eligibility and the final agreement. It does not mean the workspace product and the API are the same technical service. Each still has its own controls, endpoints and data-handling behaviour.

Does ChatGPT Enterprise support SSO and SCIM?

ChatGPT Enterprise supports enterprise identity controls that include single sign-on and SCIM provisioning, alongside groups, role-based access and central administration. SCIM is the usual reason larger organisations outgrow manual member management on ChatGPT Business. Implementation still needs an identity-provider design, a pilot and a joiner-mover-leaver process. AI Build can plan that setup with your IT and security teams.

Does ChatGPT Enterprise support role-based access controls?

Yes. ChatGPT Enterprise administration includes role-based access controls, groups and central administration so access is not limited to a single workspace owner. The exact roles available should be confirmed against OpenAI's current Enterprise admin documentation, because admin capabilities change. Role design should follow the jobs people do, not a copy of every directory group.

Can AI Build help implement ChatGPT Enterprise?

Yes. AI Build supports ChatGPT Enterprise implementation for UK organisations, including readiness assessment, use-case discovery, governance, security and data architecture, identity design, SSO and SCIM planning, pilot design, rollout, training, adoption measurement, API architecture and usage optimisation. A practical first step is an AI readiness assessment before an Enterprise rollout is funded.

Is ChatGPT Enterprise suitable for regulated organisations?

ChatGPT Enterprise is often the plan regulated organisations evaluate when they need stronger identity lifecycle management, administration, residency options and formal procurement than ChatGPT Business provides. It is not a blanket certification for every regulated workload. Suitability depends on the data class, the endpoint, residency behaviour and the contract. Security, data protection and enterprise architecture should review the design before rollout.

Sources and references

Claims on this page are grounded in primary guidance and published research. Always verify the latest regulator and vendor documentation for your sector.

  1. OpenAI — Business data — Default training exclusion and encryption statements for business products and the API
  2. OpenAI API — Your data — API data controls, including Zero Data Retention on supported endpoints
  3. OpenAI API — Rate limits — Usage tiers, including Tier 5 as the highest standard tier
  4. OpenAI Help — ChatGPT Enterprise admin quickstart — SSO, SCIM, groups, roles and central administration
  5. OpenAI — Data residency in Europe — Regional data residency options for eligible Enterprise and API customers, including the UK and Europe

Enterprise enquiry

Talk to us about ChatGPT Enterprise

Tell us whether you need the ChatGPT Enterprise workspace, the OpenAI Enterprise API, or both. We will confirm eligibility, residency and the commercial arrangement before anyone invents a price.

What happens next

  • A UK-based conversation with AI Build
  • A clear split between workspace and API scope
  • No public list price invented on the call

See our privacy policy.

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