self-paced

Essential Management Skills

Develop the core management capability required to translate organisational goals into fair, sustainable team performance. The course covers the transition into management, objective setting, planning and capacity, accountable delegation, performance conversations, coaching and development, evidence-based decisions and the manager’s own operating system.

Duration
Approximately 2 hours 15 minutes
Price
£1.00
  • Self-paced lessons
  • Credential

Certificate

Essential Management Skills Certificate

Awarded on successful completion of all required course steps.

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Course syllabus

Lessons are grouped into clear steps with visual cues, so each course is easier to scan before you start.

  1. Step 1 · Lesson

    Moving Into Management

    Make the transition from expert contributor to manager by redefining success around team outcomes, fair decisions, people responsibility, governance and sustainable leadership practice.

  2. Step 2 · Lesson

    Setting Objectives

    Set objectives that connect strategy to measurable outcomes, define quality and behaviour expectations, balance competing measures and create fair review conditions.

  3. Step 3 · Lesson

    Planning and Organising Work

    Turn objectives into deliverable work by defining scope, capacity, dependencies, ownership, milestones, controls and contingency across the team.

  4. Step 4 · Lesson

    Delegation and Accountability

    Create accountable delegation by defining ownership, authority, evidence, support and consequences while maintaining the manager’s responsibility for the system and intervention.

  5. Step 5 · Lesson

    Performance Conversations

    Lead fair, evidence-based performance conversations that clarify standards, recognise contribution, diagnose barriers and agree proportionate improvement, support and review.

  6. Step 6 · Lesson

    Coaching and Development

    Use coaching and development deliberately to build independent capability through clear goals, reflective questions, supported practice, feedback and evidence of workplace application.

  7. Step 7 · Lesson

    Decision-Making

    Make transparent, proportionate management decisions by defining the question, separating evidence from assumptions, comparing options, checking bias and recording the reasoning and review point.

  8. Step 8 · Lesson

    Managing Yourself as a Manager

    Manage your own workload, judgement, emotions, boundaries and development so that leadership remains credible, sustainable and responsive under pressure.