self-paced

Copilot Studio 401: Agents and Workflows

Design Copilot Studio agents and governed workflow automation patterns.

This page is the course itself. Commercial AI training for UK companies is owned by the AI training hub.

Delivered by AI Build

Learning platform: SAVI.education

Certificate issued by SAVI.education

Duration
6 hours
Price
£99
Level
Advanced

Who this course is for

Who it's for
People whose work sits in AI Build Products and who want a practical, workplace-focused course rather than a generic overview.
Prerequisites
Prior experience with workplace AI tools is recommended. Have an approved tool available so you can practise.
What you'll be able to do
  • Complete “From One-Off Prompt to Repeatable Workflow” and apply it to a real task at work.
  • Complete “Human Review and Accountability” and apply it to a real task at work.
  • Complete “What Is an AI Agent?” and apply it to a real task at work.
  • Complete “Goals, Plans and Agent Workflows” and apply it to a real task at work.
Duration & level
6 hours · Advanced
  • Self-paced lessons
  • Credential

Course syllabus

Lessons are grouped into clear steps with visual cues, so each course is easier to scan before you start.

Lessons unlock after purchase. Create your account with the same email you paid with — no course code is required — or choose “Already purchased?” above.

  1. Step 1 · Lesson

    From One-Off Prompt to Repeatable Workflow

    Turn useful prompts into reusable, governed workplace workflows.

  2. Step 2 · Lesson

    Human Review and Accountability

    Keep humans accountable for decisions supported by AI outputs.

  3. Step 3 · Lesson

    What Is an AI Agent?

    You will learn what distinguishes an AI agent from a standard chatbot or automation, and how agents use goals, tools, context and feedback to complete business tasks. By the end, you will be able to identify suitable agent use cases and describe the core components of a governed agent workflow.

  4. Step 4 · Lesson

    Goals, Plans and Agent Workflows

    Learn how to define agent goals, convert them into executable plans, and design governed workflows that are reliable in business settings. You will be able to distinguish between open-ended agent behaviour and controlled workflow patterns, then choose the right structure for complex operational tasks.

  5. Step 5 · Lesson

    Tools and Function Calling

    Learn how agents use tools and function calling to move from conversation to action. You will be able to design reliable tool schemas, decide when a model should call a tool, and build verification steps that reduce business risk.